Customer Support Portal

Remote Support 1

• Remote Support App

Hosted Phone Systems 6

• Intermedia Elevate Quick Start
• Intermedia Unit Call Parking
• Intermedia Unite Web App
• Intermedia: Call Transfers
• Intermedia: Transfer calls directly to Voicemail

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Web Browsers 4

• Edge, Chrome - Clear Cached Data
• Edge, Chrome - Clear Cookies for Individual Site
• Edge - Block Website Notifications
• Internet Speed Tests

Outlook (Desktop, Web, Mobile) 6

• Outlook Desktop Shared Mailbox Access/Use
• Outlook Web Shared Mailbox Access/Use
• Outlook Mobile App Shared Mailbox Access/Use
• Outlook Desktop & Web Add A Room Calendar
• Exchange Online Email Options Explained

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TCIT Email Security 4

• Email Security Message Review
• Releasing Held Outbound Emails
• (New) Using the Quarantine Digest Email
• (New) Using Outlook's Junk Email

TCIT Work From Home 1

• TCIT Work From Home - Command Bar

Bracket Encrypted Email 1

• Bracket File Transfer and Upload

End of Life Notifications 6

• Adobe Flash Player End of Life
• Internet Explorer End of Life - 6/15/22
• Microsoft Office End of Life Dates
• Microsoft Windows Desktop End of Life Dates
• Microsoft Windows Server End of Life Dates

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Windows - General 2

• Casting Your Screen to Projectors, Rokus, & Wireless Displays
• Fake Malware Popups

TCIT Provided Software 2

• About AutoElevate
• How Canauri works

Windows 11 1

• Automatically arrange all your open windows