Step 1: Add the shared email address

1. On your computer, open a browser, sign in to Office 365, and choose the Mail app.

2. Right-click your primary mailbox in the left navigation pane, and then choose Add shared folder.


 

3. Type the shared email address, and then click Add.


 

The shared email address displays in your Folder list, like this


 

Now you can send email from the shared email address using your phone or computer!

 

Step 2: Send message from the shared email address

You can do this using your phone or computer.

1. Open a browser, sign in to Office 365, and choose the Mail app.

2. The first time you use the shared email address, you need to make it the default address in your From box. To do this, in the message window click the ... and choose Show From.


 

3. Click From and choose the shared email address.


 

If you're using your phone, tap the ... in the upper right corner to open the menu, then tap Show From.


 

4. Type your message and send like you normally would. The person you’re sending the email to will get the email from the shared email address.