Supervised (Warm) Call Transfer

  1. While on a call, place the caller on hold by pressing Transfer.
  2. When you hear the Dial Tone, dial the desired phone number.
  3. Announce the call to the new party.
  4. Press the Transfer key.  Your line will hang up and transfer the caller to the phone number.

Unsupervised (Cold) Call Transfer (will show caller's #)

  1. While on a call, place the caller on hold by pressing Transfer.
  2. When you hear the dial tone, dial the desired phone number.
  3. Press B Transfer again.
  4. Your line will hang up and the caller is transferred to the phone number.