Customer Support Portal

This article is for the Outlook App known as Outlook (New) not Outlook Desktop/Classic.

To add a shared mailbox 

1. Right click on either your primary account top level folder or on "Shared with me"
2. Click "Add shared folder or mailbox" 
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3. The Add window will appear, type the name of the box or email address and click Add 
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4. The email box will now appear under the "Shared with me" folder list
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